Aims and objectives

Private Doctor Direct aims to provide a range of convenient, confidential, healthcare services to adult patients using the Internet.

Private Doctor Direct's objective is to provide a prompt, high quality online service complying with the Care Quality Commission (Registration) Regulations 2009, and the fundamental standards and regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Kinds of healthcare services provided by Private Doctor Direct

Private Doctor Direct provides independent healthcare services via the Internet in the form of the following regulated activity:

  • Treatment of disease, disorder or injury

This includes private and confidential online consultations, medical diagnosis advice, and prescribing and supply of medicines in relation to the following medical conditions:

  • Allergies
  • Asthma
  • Bacterial Vaginosis
  • Chest/Throat/Sinuses
  • Cholesterol
  • Cystitis
  • Dental Infections
  • Diverticulitis
  • Ear Infections
  • Emergency Pill
  • Erectile Dysfunction
  • Excess Hair
  • Eye Infections
  • Fungal Nail Infection
  • Genital Warts
  • Hair Loss
  • Hay Fever
  • Heartburn
  • Herpes
  • H.R.T.
  • Influenza
  • Jet Lag
  • Malaria
  • Migraine
  • Menstrual Delay
  • Oral Contraception
  • Premature Ejaculation
  • Sexual Health
  • Skin Treatments
  • Sleep
  • Stop Smoking
  • Travellers' Diarrhoea
  • Thrush
  • Urinary Incontinence
  • Verruca Treatment
  • Weight Loss

Private Doctor Direct provides Internet consultations and treatments in accordance with patients' health needs but always subject to strict medical assessment. During an initial consultation, an individual general medical history will be taken and patients will be advised of proposed treatments including full costs, which will be fully explained prior to proceeding.

Registered Provider and Registered Manager

Private Doctor Direct, C/O Artillery Registrars Limited, 7 Tufton Street, London, SW1P 3QB (Tel: 020 7127 8785), Email: is the provider of the independent healthcare service.

Private Doctor Direct Internet healthcare service is operated on a day to day basis by Managing Director, Mr Robert MacKay (CQC Registered Manager) who founded Private Doctor Direct in 2013.

Legal status

Private Doctor Direct is the trading name of Online Clinic (UK) Limited providing independent healthcare services as a private limited company organisation, is registered at Companies House (registration number - 05122959) and registered with the Care Quality Commission (CQC) as a provider of independent healthcare services in England (registration number – 1-101726095).

Location of services

Private Doctor Direct does not have clinic premises' locations where patients can visit. The healthcare service is provided via the Internet at / and and is administered from office premises located at 39 Taybridge Road, London SW11 5PR.